×

How do I return my order?

For items purchased on our official webshop KOMONO offers an easy-to-use return service. All items should be returned - within 14 days of receiving them - unworn and in original packaging with labels attached.

Return shipping costs and all charges for customs clearance must be covered by the customer and are nonrefundable, except in case of warranty or incorrect item shipped by KOMONO.

Once we receive the returned items, we will inspect and process them to ensure you receive what you want as quickly as possible. Your refund will be issued to original method of purchase. In the event we are unable to provide a suitable replacement, you will be notified via email and refunded.

Attention:
Gift Cards are nonrefundable and nonreturnable.

We use cookies to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services. You consent to our cookies if you continue to use our website. More info in our privacy policy.