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Delivery Procedure

Delivery and Return conditions for Komono orders.

USA & Canada

Region Est. Time
USA 3-7 business days
Canada 3-10 business days

Orders placed Monday to Friday before 10 a.m. (PST) are handled during that day. Orders placed Saturdays, Sundays or public holidays, are handled on the first business day after.
All packages have a tracking number so the package can be traced. As soon as your order leaves the Komono warehouse in California, a tracking number will be issued via email. If you have any questions regarding the delivery of your order please contact our customer service team at [email protected].

Holiday Delivery Guaranteed on all US orders placed by Dec 19th.

Europe & Rest of the World

Region Est. Time
Europe 1-3 business days
Other 2-5 business days

Orders placed Monday to Friday before 11 a.m. (CET) are handled during that day. Orders on Saturdays, Sundays or public holidays, are handled on the first business day after.

All packages have a tracking number so the package can be traced. As soon as an order leaves the Komono warehouse in Belgium a tracking number will be issued via email. If you have any questions regarding the delivery of your order please contact our customer service team at [email protected].

*The estimated delivery time is based once an order leaves our warehouse.

Holiday Delivery Guaranteed on all European orders placed by Dec 19th!

Free Worldwide Shipping

USA & Canada

Please switch region in case you can't find your delivery country or you wish to place an order outside USA or Canada.

USA and Canada orders are shipped from Los Angeles, California. Komono does not control any duties/taxes that may occur to the package. The customer will be responsible for paying additional charges for customs clearance (outside the USA).

Europe & Rest of the World

Komono offers free shipping internationally. Orders are shipped from Belgium. Komono does not control any duties/taxes that may occur to the package. The customer will be responsible for paying additional charges for customs clearance. Customs policies vary from country to country (outside Europe) so please contact the local customs office for further information.