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Ordering & Payment

Information about ordering and payment

Confirmation

By approving these terms & conditions and confirming your order, a binding agreement is entered into. When we have received your order, you will receive an automatic e-mail confirming your order. As soon as your order has left our warehouse you will receive the tracking number.

Credit/Debit cards

We accept payment via VISA, PAYPAL & MasterCard for all international orders. We also accept Bancontact & iDeal for all orders from Belgium and the Netherlands. When paying by card you will be asked for the card number, its period of validity and the CVC code. We use a security standard called 3D-Secure, developed by VISA and MasterCard. All information is encrypted using SSL encryption, which prevents unauthorized access to card details. We do not store card numbers after the transaction has been completed.

Prices

USA & Canada

All prices for orders within North America are calculated in USD and include free shipping and service.

Komono reserves the right to modify its prices at any time but the products will be invoiced on the basis of the price in force at the time of placing the orders, subject to their availability.

Your order will be shipped from Los Angeles, California, USA. This means you will be responsible for paying additional charges for customs clearance, in case your order is shipped to Canada.

Rest of the World

All prices are calculated in EUR and include free shipping and service, but no supplementary delivery charges and import taxes which may be payable for orders outside Europe.

Komono reserves the right to modify its prices at any time but the products will be invoiced on the basis of the price in force at the time of placing the orders, subject to their availability.

Your order will be shipped from Belgium this means you will be responsible for paying additional charges for customs clearance, for all orders that need to be shipped outside Europe. Thank you for understanding.